XML Port
Term from the CRM Glossary
Definition
An XML port is a technical component in a CRM system that enables structured data exchange in XML format. It acts as a kind of translator that imports and exports data between the CRM system and external applications or databases by precisely defining the structure and format of the XML files to facilitate data exchange.
Areas of Application
- Data Import/Export: Customer information, sales opportunities, invoices, or other master data can be exchanged between different systems.
- System Integration: It plays an important role in integrating a CRM system with other business applications, such as ERP systems, document management solutions, or banking systems.
- Automated Data Exchange: It enables the automated exchange of electronic documents, bank data, item catalogs, and other data.