Microsoft Dynamics 365

ERP and CRM cloud software from Microsoft

ERP & CRM cloud software from Microsoft

Microsoft Dynamics 365 is an intelligent cloud solution designed to streamline and optimize your business processes. It includes applications for Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP). With Dynamics 365, you can tailor products and subscriptions to your specific needs—paying only for the features you actually use. The platform is fully scalable, allowing you to add extra functionalities or complete applications at any time to meet your evolving business requirements.

 

Microsoft Dynamics 365 is divided into:

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Dynamics 365 at a glance

Microsoft Dynamics 365 is a comprehensive platform for ERP and CRM solutions, offering a suite of products from the Dynamics series, all available in a secure cloud environment. Dynamics 365 meets the full spectrum of requirements for modern, intelligent, and digital business solutions. Key components include:

Dynamics 365 Sales | Your CRM solution

This intuitive and powerful tool streamlines sales processes by automating workflows, enhancing customer management, and driving efficiency and revenue growth. With Dynamics 365 Sales, you can anticipate customer needs and deliver highly personalized experiences that strengthen relationships and boost satisfaction. Learn more.

Dynamics 365 Customer Insights | Your marketing solution

Whether your strategy is digital, social, or traditional, Dynamics 365 Customer Insights provides end-to-end control over planning, budgeting, execution, and performance evaluation of all marketing activities. Integrated tools like Microsoft 365 and Power BI enable precise measurement and optimization, helping you bring marketing projects to life with confidence. Learn more.

Dynamics 365 Customer Service | Your customer support solution

Dynamics 365 Customer Service delivers consistent, connected support across all channels. Automated processes ensure tickets and inquiries are routed to the right team members, while a built-in knowledge base and self-service options empower customers to resolve simple issues on their own. Real-time dashboards provide actionable insights into key performance metrics, helping you optimize service quality. Learn more.

Dynamics 365 Business Central | Your ERP solution

Microsoft Dynamics 365 Business Central is a cloud-based ERP system designed for small and medium-sized businesses. It offers a comprehensive suite of applications comparable to the former Microsoft Dynamics NAV, enabling you to manage financial data and automate purchasing, warehousing, and logistics. Business Central boosts productivity in sales, enhances customer service, and streamlines manufacturing and inventory management processes. Learn more.

The combination of extensive functionality and the flexibility of the cloud makes Dynamics 365 especially appealing for small and medium-sized businesses. All solutions are hosted centrally on a cloud platform, minimizing installation and maintenance costs. Office, BI, ERP, and CRM applications are seamlessly integrated through interfaces, ensuring smooth collaboration. Your company can choose which features to activate when needed, while always benefiting from up-to-date solutions that provide security and scalability for future business developments.

Our Dynamics 365 offering for you in the area of ERP & CRM

ERP solution

Microsoft Dynamics 365 Business Central / NAV

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CRM solution

Microsoft Dynamics 365 CRM - Sales

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Digital Workplace

Aproda digital Workplace

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Are you interested?

Patrick Glauser | Sales Executive Microsoft ERP & CRM

Then I would be happy to advise you personally. Give me a call: 058 200 14 14 or book a consultation with me directly. I am looking forward to hearing from you. 

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The modules of Microsoft Dynamics 365

Grafik Dynamics 365 - Finanzbuchhaltung

Dynamics 365: Integrated financial and payroll accounting

Microsoft Dynamics 365 ERP (Enterprise Resource Planning) provides a comprehensive international financial management solution, including operational and asset accounting. It offers all the functionality needed for professional financial and payroll management, such as general ledger, operational, payroll, and asset accounting; accounts payable and receivable; cash flow analysis and liquidity forecasting; budgeting; intercompany billing and consolidation; withholding tax and ELM transmission. The system also supports major accounting standards, including GAAP FER, IFRS, and US GAAP.

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Marketing and sales from a single source

Microsoft Dynamics 365 Sales delivers a real-time, 360-degree view of your customers and contacts, ensuring that all master data, activities, and historical information remain easily accessible. This enables personalized interactions at every touchpoint. In today’s competitive environment, attracting new customers while maintaining strong relationships with existing ones is more important than ever. Dynamics 365 CRM is designed to meet these demands, offering an intuitive and user-friendly interface that simplifies your sales processes.

By leveraging the latest technology, you can gain deeper insights into your customers and prospects, allowing you to target CRM contacts with greater precision. The solution includes a professional marketing module with customer journey mapping, an integrated CRM sales tool for field staff, a centralized address and marketing database, a cockpit dashboard providing a complete 360° customer view, and integrated service software with contract management and visit reporting. Together, these features empower your business to optimize marketing and sales from a single, unified platform.

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Microsoft Dynamics 365 für Marketing
Grafik Dynamics 365 - Maschinen und Anlagen

Machinery and equipment


The machinery and equipment module in Microsoft Dynamics 365 Business Central provides comprehensive tools for managing and monitoring company assets. It allows you to record and track key information such as location, maintenance schedules, repairs, spare parts, and associated costs.

With this module, businesses can monitor the condition of their machinery and equipment to minimize downtime and maximize operational efficiency. It also includes features for planning maintenance activities, ensuring that machines operate at peak performance.

Additionally, the module supports tracking spare parts and managing orders to guarantee that necessary components are always available when needed. Warranties and service contracts can also be efficiently managed within the system.

The machinery and equipment module integrates seamlessly with other Microsoft Dynamics 365 Business Central modules, delivering a holistic solution for asset and resource management.

Production and inventory management with Microsoft Dynamics

Microsoft Dynamics 365 seamlessly connects and accelerates operational processes across your organization. By integrating systems from distribution, customer service, sales, and marketing, it fosters innovation in products and processes while helping businesses meet rising customer expectations. The integrated ERP system enables companies to manage workflows efficiently with advanced software support.

The true strength of Microsoft Dynamics 365 lies in its simplicity, consistency, and comprehensive coverage of all key business areas—from marketing and sales to the entire supply chain, financial accounting, and reporting. It ensures a smooth flow of goods and values, supports multi-stage production, centralized ordering, and integrated logistics across multiple storage locations. Additional capabilities include production data acquisition, process control, and graphical planning tools, all designed to optimize efficiency and transparency throughout your operations.

Grafik Dynamics 365 - Produktion

Microsoft Dynamics in e-commerce and interfaces

As more business processes move to digital platforms within ERP systems and CRM solutions, the need for standardized yet flexible integrations becomes essential. To meet this demand, Microsoft and Aproda provide a range of solutions that enable simple and cost-effective connectivity with other systems and technologies. These include EDI standard interfaces for customers and suppliers, integration with logistics partners, connections to various web shops and e-commerce platforms using cutting-edge technology, and seamless integration with Aproda’s own e-commerce solutions.

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Grafik Dynamics 365 - Microsoft_365_Integration

Networking Microsoft Dynamics and Microsoft 365

Microsoft 365 provides businesses with essential applications such as Word, Excel, PowerPoint, Outlook, and Teams through a centralized, integrated platform. When connected with Microsoft Dynamics 365, these applications work seamlessly together, enabling a fully integrated experience that enhances collaboration, streamlines workflows, and improves overall efficiency.

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Reporting Dynamics 365 data with Power BI

Power BI is available as an integrated feature within Microsoft Dynamics 365, enabling real-time data processing and analysis. It transforms operational data into clear, interactive visualizations, making it easier to interpret insights and support informed decision-making.

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Grafik Dynamics 365 - PowerBI
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Microsoft Dynamics 365 solutions for your business processes

To help you fully leverage the capabilities of ERP, CRM, and other business applications, these solutions are seamlessly integrated into your existing processes. This includes establishing interfaces between the software you already use—such as email and calendar tools—and the new system. Additionally, the specific areas of application for the new software are clearly defined to ensure optimal implementation. Based on our experience, Microsoft Dynamics products are particularly well-suited for small and medium-sized enterprises, offering flexibility, scalability, and ease of use.

Why Aproda AG

Since 1983, we have been accompanying SMEs on their way to digitalization by transforming our customers' business processes into state-of-the-art software and system solutions. When it comes to implementing the entire IT of SMEs on time and on budget, we are among the best in Switzerland.

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  • Business & technical consulting 
  • Professional competence of our employees
  • Commitment & experience
  • Quality & availability of our support
600
Customers
150
Employees
40
years of experience

We find the right Dynamics 365 solution for your industry

With over 40 years of experience, we have successfully implemented numerous Microsoft Dynamics 365 projects. Our best-practice approach is built on the Microsoft Dynamics ERP system and enhanced by industry-specific apps that provide additional support. These applications focus on standardization with the goal of automating and streamlining industry-specific business processes.

We place particular emphasis on tailored CRM and ERP solutions for the following sectors:

Reliability, consistency, and transparency are at the core of every project we deliver. Customer value is always our top priority. Today and in the future, we aim to leverage modern ERP, CRM, and IT solutions to answer our customers’ challenges and contribute to the sustainable development of the Swiss business landscape.

To our industry solutions
Iris Jenni
Project manager | Sponser Sport Food AG
„The transition to Dynamics 365 Business Central was seamless. From day one, we were able to process web shop orders and issue invoices effortlessly—everything now works with just a few clicks. This has significantly reduced manual effort and allowed us to benefit from faster, more efficient processes.“

Want to learn more about ERP and CRM from Microsoft Dynamics 365?

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Your contact with us

Patrick Glauser | Head of Sales, Member of the Executive Board

Then I will be very happy to advise you personally. Give me a call: 058 200 14 14 or book a consultation with me directly. I look forward to hearing from you!

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