The added value of Microsoft Dynamics 365 CRM for hospitals & clinics

The CRM software for hospitals & clinics is based on the established standard of Microsoft Dynamics 365 and has been adapted to the needs of hospitals and clinics. You can rely on CRM software that is used by over 2.75 million users worldwide every day.

Our CRM software industry solution for hospitals and clinics supports you consistently from the first customer contact to professional relationship management and facilitates your daily work. With our solution you benefit from:


  • Address management: Uniform address master with activity history and decentralized management
  • Marketing: Campaign management, easy creation of marketing lists as well as event management and newsletter integration
  • Referral management: Targeted contact management of the various referrers, both for individual and group practices
  • Reporting: Independent creation of referrer dashboards, case evaluations, as well as evaluation of the top referrers
  • Security: User-controlled access, authorization concept, address validation
  • Connectivity: Standard interfaces in surrounding systems (such as: SAP, Microsoft Dynamics NAV, HIS)

Functional highlights
  • 360 degree customer view: Master data, history and relationships
  • Outlook client and Word and Excel integration
  • Visualization of data at the push of a button
  • Target group-specific relationship management
  • Activities and task management
  • Transparency of assigned cases
  • Individually configurable, interactive dashboards
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Are you interested in our offer or would you like to learn more about our CRM software for hospitals and clinics? Then we will be happy to put together an offer for your needs.

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Excerpt of our customer portfolio in the hospital sector
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The functional areas of the industry solution CRM for hospitals and clinics

Central address master

The central address master of the CRM industry solution...

Central address master

The central address master of the CRM industry solution for hospitals and clinics makes the decentralized maintenance and administration of addresses possible. Master data can thus be conveniently managed and maintained.

 

360 degree customer view

Manage activities and tasks for the respective contacts...

360 degree customer view

Manage activities and tasks for the respective contacts and companies. At any time you can access the history and know what has already occurred regarding the contact, referrer or company.

Relationship management

The core of the CRM industry solution for hospitals...

Relationship management

The core of the CRM industry solution for hospitals and clinics is relationship management. Interactions with referring physicians are captured, recorded and can be evaluated as needed. This gives you a complete overview of your referring physicians and the corresponding interactions.

 

Target group-specific marketing

Inform referring physicians, associations or the press...

Target group-specific marketing

Inform referring physicians, associations or the press about new services, events or changes in the hospital group by email or mail. Using marketing lists, you can specify your target group precisely and adapt the content and measures to the target group.

Office365 Integration

The CRM industry solution for hospitals and clinics...

Office365 Integration

The CRM industry solution for hospitals and clinics offers an Outlook client as well as Word and Excel integration as a standard. Whether you want the mail merge functionality of Word, the post-processing of data in Excel or the mail dispatch via Outlook - the Office 365 integration runs seamlessly with the industry solution CRM for hospitals and clinics.

Reporting according to requirements

Reporting according to requirements A range of statistics,...

Reporting according to requirements

Reporting according to requirements
A range of statistics, reports, lists and data visualization (dashboards) makes it possible to control the referrers. You can carry out evaluations in real time. With the export of data to Excel, you have a flexible tool to perform additional analyses.

 

Why Aproda AG

Since 1983, we have been accompanying SMEs on their way to digitalization by transforming our customers' business processes into state-of-the-art software and system solutions. When it comes to implementing the entire IT of SMEs on time and on budget, we are among the best in Switzerland.

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  • Business & technical consulting 
  • Professional competence of our employees
  • Commitment & experience
  • Quality & availability of our support
600
Customers
150
Employees
38
years of experience
Your contact with us

Nina Raschle | Solution Sales Specialist

Then I will be very happy to advise you personally. Give me a call: 058 200 14 14 or book a consultation with me directly. I look forward to hearing from you!

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